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The Beauty Help Center

You’ve Got Questions - We’ve Got Answers

 

How do I book your services?

Head to the 'Contact Me' page and send me a message with the details of your request: date, time, number of people, hair or makeup, if you require airbrush or lashes, what style of makeup or hairstyle you are booking for. I will get back to you within 48 hours to let you know if I can accommodate your booking. Once I've accepted your tentative booking, I will forward you a contract and a request for a deposit. Once I have both the deposit and the contract, you will be fully booked! 

Which payment methods does Makeup by Chelsea accept?

I accept cash or etransfer.

I want to come with a friend — does Makeup by Chelsea offer package deals?

You are more than welcome to have a friend join us for the duration of your appointment! At this time I do not offer package deals.

What do you charge for a deposit?

The deposit for most makeup appointments (excluding halloween/ SFX appointments) is $50. It is a non-refundable deposit that comes off of your day of total.

Do you have a minimum booking?

I have a minimum booking of 4 faces for wedding parties during the summer months. A 2nd artist can be hired to get your party done quicker however, if your party has less than 8 people getting makeup services there will be a $50 fee added to your total.

What if the number of people booked changes?

If the number of people changes to your party, make sure to email me to let me know two weeks prior to your event. If people in your party cancel less than two weeks before your appointment date, you will be responsible for paying for those services. I schedule my time based on the number of people in the party.

Do I need to do a trial? And how long do trials take?

No, you do not require a trial. However, it is a good idea to do one so that you can get a feel for the makeup beforehand. If you have a specific look you are going for or are unsure of what you are looking for, a trial can help put your mind at ease. During a trial we tweak the makeup to your individual specifications until it’s perfect.

Trials for makeup can take from 45 minutes to 1.5 hours. If you are doing a trial for hair and makeup budget up to 2.5 hours.

What brands of makeup do you use?

I use MAC, Too Faced, Temptu, Makeup Geek and Urban Decay.

Do you have a studio or do you travel to your clients? Do you travel outside Edmonton?

I do not have a studio. I am a mobile artist which means I come to you!
I do travel outside of Edmonton. Let me know in your contact form where you would like me to travel to and I will give you a quote. I charge $0.50/km but the first 25 kms are free!

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